Shipping policy

Europe: 6–18 business days
Rest of the World: 10–20 business days

Shipping fees are calculated at checkout or offered as free shipping on selected orders.

📦 Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please allow 2–5 days for tracking information to update.

⏳ Delays

Please note that shipping times may be affected by factors beyond our control, such as:

Customs delays
Weather conditions
High demand seasons (e.g., holidays)

We appreciate your patience and understanding.

📬 Incorrect Address

Please ensure all shipping information is correct before placing your order.
We are not responsible for orders shipped to incorrectly provided addresses.

📦 Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed to be delivered.
If you experience any issues, please contact your local courier.

📧 Contact Us

If you have any questions about your order, feel free to contact us:

Email: galaxy.tresses2u@icloud.com
Business Hours: Monday – Friday